Wanless UX

user-centered web research, strategy and design

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WordCamp Developers recap

Posted on May 6th, 2011 :: Filed in web & technology

Work paid for this and I figured it might be worthwhile, since I’m really looking for ways to optimize the WordPress multi-user commons platform that I’m presently working on. In general I’d say the day was a success, with some interesting sessions, a few tidbits picked up and connections made or reinforced.

Samsung Canada support for Galaxy S Vibrant stinks

Posted on Dec 22nd, 2010 :: Filed in rants & reflections, web & technology

Before I get into the meat of this issue, I’ll say right upfront that I love my Samsung Galaxy S Vibrant.  Since buying it shortly after it came out in the summer I’ve had almost no trouble with it.  I say almost because I had to tweak the factory GPS settings and, for a while, [...]

Bad behaviour? Blame people, not social web tools

Posted on Sep 19th, 2010 :: Filed in rants & reflections, web & technology

I can’t imagine too many things more degenerate than the behaviour of a group of people at a rave in Pitt Meadows a week ago.  A 16 year old girl was drugged and gang-raped while a sicko took photographs.  One of the rapists and the photographer have since been arrested after, in particular, the photos [...]

Customizing menus and widgets for my new WordPress theme

Posted on Aug 22nd, 2010 :: Filed in web & technology

I have a history of somewhat routinely tweaking or fully redesigning my theme, but it’s usually just a matter of moving some elements around, changing a colour here and there and calling it a day. With the release of WordPress 3.0, I took a slightly different approach this time. This release brings with it some [...]

Getting social media for CRM right

Posted on Sep 6th, 2009 :: Filed in web & technology

This issue has been percolating just under my skin for a while now. I often hear it said where I work that we still haven’t figured out how to use social media and I’d guess that’s probably true of many places. I think, though, that most folks who are charged with figuring out how to [...]

Is cloud computing still blue sky?

Posted on Jul 17th, 2009 :: Filed in web & technology

As I lurch through this summer trying to finalize the thesis proposal which will frame a large part of my life for the next year, collaborative tools for learning are never far from front of mind with me. A real interest of mine is the use of collaborative writing tools for learning in higher education. [...]

Anticipating intentions and meeting expectations

Posted on Jun 13th, 2009 :: Filed in web & technology

This week was a frustrating and interesting experience at work.  At the end of the week prior, I finally launched the new design of our program catalogue.  It’s a little hard to explain or show what this means.  It’s a new interface for a specific kind of site that will blend two sources of program [...]

Can you really design experience?

Posted on Apr 30th, 2009 :: Filed in web & technology

I don’t think so. I often think of the way we phrase things or the terms we use to refer to things. While ‘user experience design’ is actually in my own work title, I don’t think it applies to what I do. Oddly enough, I was reminded of this issue as I was congratulated for [...]

Poor experience takes away from nonprofits

Posted on Mar 30th, 2009 :: Filed in rants & reflections, web & technology

A couple experiences I’ve had in the past week left me wondering whether a nonprofit would suffer from bad customer/user experience in the same way a business would. I figure that good causes can be cut a bit of slack because they usually operate on very small budgets and, if some process isn’t great, I [...]

Low Fi Concept Demos

Posted on Mar 2nd, 2009 :: Filed in web & technology

Originally got this at Konigi. Very effective.